Rezdy vs. Xola
Booking Software Comparison

Choosing the right booking software is key to your business’s online success so it’s important to know how different ones shape up and which one is the best fit for you.

Rated 4.6/5 based on Capterra reviews

Comparing Features & Support

If you’re looking to take online bookings for your tours and activities, you’ll know there are several options out there to compare. Rezdy and Xola both offer online booking engine functionality, but how do the features and support stack up? As you’re about to discover, Rezdy comes ahead in several key areas including price, usability and integration.

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Great features shouldn’t cost the earth.

Great features shouldn’t cost the earth.

Xola offers a great service, but it can also cost several times as much as its competitors. Its monthly pricing plans start from $119 per month, which limits you to 2,000 booking per year. You won’t be limited like this with Rezdy. Our plans start from $49 per month for unlimited products, users & agents, with low booking fees of 2% or even lower depending on which plan is right for you. Rezdy offers truly great value for tour operators of all sizes.

Rezdy won’t lock you in.

Rezdy won’t lock you in.

Not only is Xola more expensive, it also locks operators in for a minimum six months with payment billed upfront. At Rezdy, we’re confident that you’ll love our booking engine platform so we don’t need to lock you into any long-term contracts. Try Rezdy free for three weeks to really test out the system, and then choose the monthly plan that suits you with the flexibility to change or cancel at any time. It’s a stress-free way to find a platform that works for your business.

Connect with in-destination agents.

Connect with in-destination agents.

It’s estimated that about 85% of leisure travellers choose activities once they reach their destination. Sure – Xola offers distribution for your tours and activities through OTAs like TripAdvisor, Expedia and Viator – but Rezdy offers these reseller connections and many more with all of our plans. In fact, we offer real-time booking capability with over 18,000 reseller options like GetYourGuide, RedBalloon, Headout, Adrenaline, Klook, Trip.com and importantly, regional resellers that most competitors don’t. Ours is the biggest reseller marketplace in the industry.

Take bookings and check-in participants on the go.

Take bookings and check-in participants on the go.

Being able to access your bookings while out and about can be invaluable. Xola and Rezdy both have mobile apps designed to check in tour participants, but Xola’s user have reported a glitchy experience using its app with one reviewer calling it ‘essentially useless’. Rezdy’s native mobile apps for iOS and Android offer a mobile manifest that enables you to check-in participants, scan QR codes using your device to easily check off guests, access important information and make new last-minute bookings.

You can upsell and cross-sell to your heart’s content.

You can upsell and cross-sell to your heart’s content.

A new tour booking is great, but maximising the revenue from that booking is even better. While you’ll find a few promotional features with Xola, Rezdy’s smooth upselling and cross-selling features will encourage customers to enhance their experience with your business. We make it easy to suggest optional extras like a VIP lunch or a photo pack, dynamic pricing so you can control how extras are priced, and recommended related products like a tour in the same location.

We get you.

We get you.

There’s a reason Rezdy is a leading choice for tour and activity operators in the Asia-Pacific region – Rezdy was first developed in Sydney in 2011. While we’ve since gone international and work with thousands of operators in over 100 countries worldwide, we understand that tour and activity operators like you can operate in very different markets. That’s why we focus on providing the regional connections and pricing flexibility that will help you get ahead.

Local support readily available.

You’ll find quality support with Xola and Rezdy, but of course Rezdy offers extensive support at a fraction of the price. Another issue is that Xola only has an American number to call, with offices in the U.S., India and Serbia. Rezdy on the other hand has local Australian, New Zealand and international support numbers at your disposal. Whenever you call you’ll be speaking with someone at our Sydney office, or with someone in our Raleigh and Las Vegas support centres in the U.S. We’re big on providing outstanding support with friendly humans.


Integrate your favourite resellers and tools.

We’ve already discussed the resellers available through our extensive reseller marketplace, but the fact that we offer unlimited reseller and tool integration really does set us apart. You can connect with local agents, all the key OTAs like Expedia, TripAdvisor, GetYourGuide and RedBalloon, plus day-to-day tools like Xero, Google Reserve, Google Analytics, Facebook, Zapier, MailChimp and more. Payment gateways are also flexible to suit your preferences, including PayPal, NAB Transact, eWay, Square, SecurePay and special rates through RezdyPay and Stripe. You can take payments your way, including last-minute bookings in person.


Easy to learn, easy to use.

While Capterra reviewers were reporting bugs in the Xola platform, Rezdy was busy winning Capterra’s Ease of Use Award in 2018. We don’t mean to brag, but we’re pretty proud of how easy Rezdy is to use and how gentle the learning curve is for the platform. We send emails to help you set up your system in seven steps, and it takes just 30 minutes to connect your new booking engine with your existing website. No website? No worries – you can create one with just one click in Rezdy. You’ll find all the documentation and help you need in our Help & Training Hub plus support via phone, email, Facebook Messenger and Rezdy chatbot. Oh, and Rezdy is pleasant for your customers too, with a focus on mobile optimisation and intuitive user experience for your online booking engine.


In summary

We hope our comparison of Rezdy vs. Xola has helped to clarify any questions you might have had about the two platforms. If you have any more questions for our team just let us know and we’ll be happy to help. Otherwise, why not nab yourself a free 21-day trial of Rezdy’s full functionality and see how powerful this booking engine can really be? We’ll help you get set up to boost your bookings, with free support included.

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