Answers to Frequently Asked Questions

Simple setup

• Easy 10-minute Tour & Activity setup.
• Start taking bookings on the same day.

No Hidden Costs

• Clear and predictable pricing.
• There is a $199 setup fee.
• No bank fee on our end, but external bank fees may be charged depending on your payment gateway (eg. Stripe, PayPal).
• If you set up our SMS App to send and receive texts, it is 0.09$ per SMS sent to USA & Canada, 0.19$ per SMS.
• Billing is in USD

Transaction fee

• Internal bookings: Bookings created by you or your staff manually. These are always free and unlimited.
• Online bookings: Bookings made online through your website or Facebook page by your customers, or through the Rezdy API. These are covered by your plan up to a certain amount (Starter includes 50 bookings per month, Pro includes 100 bookings per month, Premium includes 250 bookings per month, and Enterprise includes 500 bookings per month). Beyond your plan limit, we charge a small flat fee per booking ($1 for Starter, 75c for Pro, 65c for Premium, 50c for Enterprise). There are no free online bookings for the Free plan.
• Agent bookings: Bookings made by your agents through the Rezdy agent desk or API are always subject to a small flat transaction fee ( $2.00 for Free, 75c for Pro, 65c for Premium, 50c for Enterprise).
  See pricing for agents.

No Limits

• No booking, hosting or bandwidth limit.
• Add as many staff and users as you need.

Non-Profit Discounts

• We offer a 15% discount to non-profits and charities.
• Sign up for a free trial, then send us an email that includes a link to your organisation's website. That simple.

Volume Discounts

• Larger businesses with high online booking volumes can benefit from our volume plan. Please contact us.
• To qualify you will have made more than 1200 online bookings per month.