It’s Plain Sailing With Rezdy’s Online Booking System

Chris Kameen is the Owner and Founder of Sydney Sailing School. You can usually find him teaching his keen students in the open waters surrounding Manly.

Sydney Sailing School offers a clear and structured pathway to learning how to sail, for people of all ages and all levels of experience.

We were lucky enough to have a chat with Chris about his experience switching over to Rezdy.

What frustrated you about your previous online booking system?

 

 

Video Transcript:

Can you summarize the points of frustration that you faced before you started to use Rezdy?

I guess the system I was using looked a little bit clunky. It was hard to set up, it was perhaps too customisable and so it was trying to do everything. Whereas Rezdy is very much focused on really what a business needs, which is pretty sound.

What were the implications for your business if you hadn’t managed to fix this problem?

 

 

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What were the implications for your business if you hadn’t managed to fix that problem?

So I had just set up a whole lot of Google ads for school holiday camps – and the software I was using previously, they did an upgrade – and for whatever reason, every single link was broken. It was peak sales and I literally had to sort something there and then. By chance I came across Rezdy, and it was implemented within a day. If I hadn’t done that, I probably would have had to have been setting up PayPal buttons for every single course just to get me through, and that would have been a nightmare.

“By chance I came across Rezdy, and it was implemented within a day.”

Did you try to fix the problem in any other way before you settled on Rezdy?

 

 

Video Transcript:

Did you try to fix the problem in other ways before you settled on Rezdy?

I did. I looked at building a solution into my contact management database – and it was possible to do it – but again it was perhaps using that system to not do what it was designed to do, so it was perhaps building a solution that wasn’t really fit for purpose. And then the PayPal buttons, chasing my existing supplier – all those kinds of things – but it was just going to take time, and this [Rezdy] was a very simple solution.

So you settled on Rezdy in particular as a solution to your problem, why was that?

 

 

Video Transcript:

So you settled on Rezdy in particular – why was that?

I just couldn’t believe how simple it was to set up, and it worked straight away. I was just blown away buy how simple it was. It just worked.

Once you bought Rezdy, how did you get it implemented?

 

 

Video Transcript:

Well, I did the free trial and I pretty much just implemented straight away. So it was a matter of creating the products and then setting up the calendar. That was it really, just to get the products up and running.

Did you experience any direct business benefits from using Rezdy?

 

 

Video Transcript:

Did you experience any direct business benefits that you can share with us?

It’s difficult to ascertain whether we experienced any direct business benefits because we’re pretty much a startup so we’ve been going through exponential growth anyway.

I guess from a business benefit what we’ve received is the amount of time that we spend on administration. We have not used some of the agent functionality or whatever as yet, but that will come.

What would you say to other businesses in your sector thinking of trying Rezdy?

 

 

Video Transcript:

What would you say to other businesses in your sector thinking of trying Rezdy?

Other businesses in my sector thinking of trying Rezdy, I would say give it a go. There’s a free trial, just try it, get a couple of products that you think “I’ll just try it with this” and see how you go. It’s a super simple setup – if you’ve got a WordPress website, you’ll be laughing. Just give it a go, check out Sydney Sailing School to see what you think of the stuff on there.

What’s the single biggest reason that you would recommend Rezdy?

 

 

Video Transcript:

What’s the single biggest reason that you would recommend Rezdy?

The single biggest reason I would recommend Rezdy is its simplicity. It was just quick and easy to implement and it does the job.

“The single biggest reason I would recommend Rezdy is its simplicity. It was just quick and easy to implement and it does the job.”




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