Get Off On The Right Foot With Rezdy’s Tour Booking Software

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Dave Furnell is the Founder & Managing Director of Storytellers Eco Cycle Tours, who offer engaging bicycle tours around the Cook Islands.

These recently launched cycling tours allow guests to delve into the local culture and environment. Tour leaders guide them through villages and hidden locations, teaching them about the area’s rich heritage.

Everything is running smoothly now, but before he launched the business, Dave realised that one vital piece of the puzzle was missing.

“I understood that I needed a solution that would provide me with a way to manage my bookings efficiently. Being a new business, I wanted to get it right from the start so I didn’t have to change in a year starting again with additional investment in time and money.”

“I understood that I needed a solution that would provide me with a way to manage my bookings efficiently. Being a new business, I wanted to get it right from the start…”

“If I didn’t do anything about it, I would be working in the 80s or 90s, taking phone bookings and spending half my day going to and fro between agents and accommodations.”

Dave started researching his options – one of which was building a custom solution.

“I spent 6 months thinking about it and looking at different options to make sure that when I did move forward, I’d make the right decision.”

During his search, he stumbled onto Rezdy, and was very impressed.

“When I looked at Rezdy, I thought it would probably cost me a million dollars to build an off-the-shelf solution to that level of quality and functionality.”

After having a closer look at the system, Dave was convinced that Rezdy was the right choice for his business.

“On my budget, I couldn’t build a solution with what Rezdy has. I’ve been involved with building web-based ecommerce solutions, and it would cost half a million dollars to go that far, do it properly and get it right. Rezdy gives me something which I could just plug in at a monthly fee.”

“When I looked at Rezdy, I thought it would probably cost me a million dollars to build an off-the-shelf solution to that level of quality and functionality… Rezdy gives me something which I could just plug in at a monthly fee.”

Besides the financial advantage, Dave likes that his resellers also find the system easy to use.

“We’ve got 20 agents already and they all love it. They say, ‘This is surprisingly simple & easy’.”

Because Dave is able to save time and money on booking management through Rezdy, he actively recommends it to other tour operators.

“I’m telling everyone about it over here. It is very challenging to create software as powerful as what Rezdy has got, and make it look as smooth and simple as what Rezdy has delivered. If they try to do it on their own, they end up with clunky things that don’t work properly and they waste a lot of money. It’s better to use something that’s cloud-based, available now, and ready to integrate.”

“It is very challenging to create software as powerful as what Rezdy has got, and make it look as smooth and simple as what Rezdy has delivered…”

Whenever he has an issue, Dave finds that Rezdy’s Support Team is helpful.

“The customer support’s been great. Rezdy gets good testimonials about how responsive they are, and when I experience it, it’s reflective of those testimonials. People are saying good things and it’s because Rezdy is working hard, being responsive, and trying to do things well.”

In summary, Dave is happy that he can now relax and let Rezdy take care of his bookings.

“Rezdy has saved me time and money in managing tour bookings. I’m very happy with my decision.”

“People are saying good things and it’s because Rezdy is working hard, being responsive, and trying to do things well.”




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