Managing Your Online, Agent, and Point of Sale Bookings With Rezdy

18 May 2015     |    Taz Bareham

With Rezdy’s booking software, you can easily consolidate all of your different types of bookings – whether they’re from your website, from your agents, or created by you at your point of sale.

Here’s everything you need to know.

Direct online bookings

One of the ways you can accept bookings online is directly through your website. This is a must-have for tours and activities in this day and age.


  • Travelers from across the globe have come to expect online bookings
  • It allows your customers to see availability at a glance
  • They can pay for their excursion and receive an instant confirmation of their reservation
  • Your company is available 24 hours a day, 7 days a week
  • You get your money quicker. With instant and secure payment options
  • It simplifies the reservation process
  • You can implement a cancellation policy with an automatic penalty
  • At the end of the day, you are happier and your staff is happier

Rezdy allows you to create a beautiful booking process directly at the point of sale on your website. Here’s an example of what that might look like.

Website bookings point of sale

If you haven’t already done so, follow these instructions to set up your Book Now botton.

professional booking page point of sale

Agent bookings

Agents are people and/or companies that you partner with to resell your products for a commission.

With Rezdy, you have the ability to share your products with Agents so that they can sell them on your behalf.  Therefore, Agent bookings are orders/bookings that you receive from an Agent.

Rezdy allows you connect with major distribution channels like Viator, GetYourGuide and Expedia.

Agent bookings point of sale

automate agents point of sale

Point of Sale bookings

With Rezdy, bookings created by you or your staff are always free and unlimited. These are called “Internal Orders”.

Typically, you would create an internal order when:

  • You get a POS (point of sale) booking.
  • An Agent gives you a call to make a booking.
  • A customer gives you a call to make a booking.

You will need to create a new internal order and either select an existing customer or create a new one. You can have multiple products and participants for each booking.

If it was an Agent referral you can select which Agent referred the customer via a dropdown. When you save it, the booking will default to a Confirmed status, but you can always change it.


Click here for the tutorial on how to create an Internal Order.

point of sale payment

What’s Next?

Integrate Rezdy with several Online Travel Agents

Try Rezdy for free, we’ll help you getting listed.