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Topic: customer service

7 Jan 2019 marketing

Implement a chatbot to grow bookings for tourism businesses

4 Jan 2019 operations

10 staff incentive ideas to grow your customer satisfaction

4 Jan 2019 marketing

Why create a NPS survey for your travel business?

2 Nov 2018 operations

How to turnaround difficult customers

19 Aug 2018 marketing

TripAdvisor for Tour Operators: 3 Reasons to Get Started

3 May 2018 marketing

5 Ways Tour Operators can Brand Themselves on a Budget

19 Nov 2017 marketing

Why Should Tour Operators Embrace Chatbots for Travel Booking Experience?

29 Dec 2016 marketing

Your New Year’s Guide to Success for your Tours and Activities Business

22 Dec 2016 marketing

How to Capitalize on Cheap and Effective Advertising for Your Last-Minute Bookings

18 Dec 2016 operations

No One Likes to Wait – 4 Tips to Keep your Customers on their Toes

4 Nov 2016 operations

A Roadmap to Legendary Customer Service

8 Aug 2016 marketing

How and When to Refund Customers for Your Tours

25 Jul 2016 operations

A Customer Can’t Take Part in Your Tour: Do You have a Plan B?

1 Apr 2016 marketing

Driving Customer Satisfaction: Insider Advice for Tour and Activity Operators

1 Apr 2016 marketing

7 simple steps to quickly get your tour a steady stream of 5-star reviews

17 Mar 2015 marketing

How to Stop Losing Customers: Tips for Tour Operators