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Topic: customer service

24 Dec 2019

How to Handle Complicated Guests and Customers on Your Tours: Chatra.io Guest Blog

5 Dec 2019

How to Manage Customer Service Downtime This Holiday Season

14 Nov 2019

Social Listening, Customer Service & Customer Reviews: The Key Ingredients to Your Business Success

13 Aug 2019 marketing

7 simple steps to quickly get your tour a steady stream of 5-star reviews

31 May 2019

Travel Segment: Baby Boomers

20 May 2019 marketing

The online business: 6 reasons why customer feedback matters

11 Feb 2019 marketing

5 qualities to look for when hiring the best tour guides

7 Jan 2019 marketing

Implement a chatbot to grow bookings for tourism businesses

4 Jan 2019 operations

10 staff incentive ideas to grow your customer satisfaction

4 Jan 2019 marketing

Why create an NPS survey for your travel business?

2 Nov 2018 operations

How to turnaround difficult customers

19 Aug 2018 marketing

TripAdvisor for Tour Operators: 3 Reasons to Get Started

3 May 2018 marketing

5 Ways Tour Operators can Brand Themselves on a Budget

19 Nov 2017 marketing

Why Should Tour Operators Embrace Chatbots for Travel Booking Experience?

29 Dec 2016 marketing

Your New Year’s Guide to Success for your Tours and Activities Business

22 Dec 2016 marketing

How to Capitalize on Cheap and Effective Advertising for Your Last-Minute Bookings