Rezdy vs. Peek Pro
Booking Software Comparison

Choosing the right booking software is key to your business’s online success so it’s important to know how different ones shape up and which one is the best fit for you.

Rated 4.6/5 based on Capterra reviews

And the #1 Choice is…

There’s no denying that both Rezdy and Peek Pro are at the top of the list when it comes to choosing a booking engine solution, but the two have significant differences when you start to compare them in detail. Let’s delve into those differences now.

Arrow Bounce

More resellers, more booking opportunities.

More resellers, more booking opportunities.

Peek offers a booking engine platform for tour operators, but also has its own online travel agent (OTA) called peek.com. While this platform also allows you to resell your tours through a handful of other OTAs, Peek Pro has an incentive to promote their own OTA and therefore offer a limited reseller program to you as an operator. On the other hand, Rezdy is fully independent and we have no preferences with OTAs or agents. Our extensive Marketplace allows access to thousands of resellers, rather than being locked down to just a few options.

Connect with local, in-destination resellers.

Connect with local, in-destination resellers.

Peek Pro currently doesn’t allow users to connect with local or regional resellers to help sell their tours and activities. That can be a problem, because the majority of travellers book their holiday activities once they arrive at their destination. Meanwhile, Rezdy offers real-time booking integration with over 18,000 resellers including a vast number of local and regional agents such as visitor centres and tourism agencies.

Plans that fit your business.

Plans that fit your business.

Peek Pro charges a setup fee of $199, which makes trying the platform a high-stakes experience. For every online booking, the platform also charges a 6% convenience fee to your customers and a credit card fee of 2.3% plus $0.30 to your business. A 6% fee can turn customers away, particularly for high value or group bookings. Rezdy has affordable monthly plans with no lock in contracts, with an online booking fee of 2% or even less. You can choose to absorb this fee or pass it onto customers. Rezdy presents great value, especially considering that you get unlimited products, bookings and integrations plus unlimited access to resellers and support. Oh, and it’s completely free to try the system for 21 days!

We perfect our platform, rather than trying to do it all.

We perfect our platform, rather than trying to do it all.

Peek Pro has been adding functionality such as its own waiver and POS solutions that might sound good on the surface, but reviewers are saying the results are far from ideal. Operators often prefer to use solutions they already use and trust so they can be sure their data and transactions are safe. At Rezdy we spend our time perfecting your booking experience and building in integration with third party solutions that are highly respected in the industry, such as Square for your POS and Wherewolf for your waivers.

Clear, configurable reports can help you grow.

Clear, configurable reports can help you grow.

While you’ll get a weekly snapshot of your activities and forecasts with Peek Pro, Rezdy places you at the main control desk when it comes to reporting. There’s a range of configurable options for your reports and main dashboard, so you can drill down into financial and operational data and make strategic decisions based on real-time information. You can also integrate Rezdy with Xero in a flash to make bookkeeping a breeze.

Multi-day tours are easy to manage.

Multi-day tours are easy to manage.

Peek Pro users have mentioned that the platform works for day trips but not yet for multi-day tours. Unfortunately, that cuts out a lot of important functionality for any tour or activity operator running camping trips, cruises, train journeys, bus tours or other multi-day experiences. Rezdy understands that you may need capability for these offerings, so our resource management and logistics features make it easy to plan your more complex tours and activities.

In-house support, here for you.

In-house support, here for you.

Peek Pro has one American support number and only offers support between 5:30am to 9:00pm, Pacific Time. This seriously limits support options for operators who aren’t in the same time zone. Rezdy is available via phone, email and chat, so if you ever need a helping hand we’ll always be on the other end of the line. We have local phone numbers for Australia, New Zealand, Canada, the U.S. and international calls.

A smooth booking experience – for you and your customers.

An online booking management platform is supposed to make your life easier and cut down on admin time – so why do so many platforms make it difficult to learn the ropes? At Rezdy we understand that you want to be spending your time on your business and not on finding the right buttons. We also know that customers expect an easy booking process. That’s why the platform is designed to be intuitive and streamlined for both you and your customers. The booking engine is sleek and mobile optimised, the back-end is modern and easy to use, and there’s plenty of functionality under the hood like promotional features, customer relationship management and resource management. Oh – and Rezdy’s mobile manifest app is available for both Apple and Android devices.


A dependable help hub and support.

With Rezdy you are never on your own. There’s extensive documentation in our Help & Training Hub, plus we guide you over email through the seven steps of setting up your booking engine, including connecting with resellers. It takes just 30 minutes to add a booking engine widget to your current website, and just one click to create a brand-new website based on your products in Rezdy. If you have questions or would just like some guidance for a specific step, we have extensive support thanks to our three offices in Sydney, Raleigh and Las Vegas. Simply call, email, chat with our Rezdy chatbot or get in touch on Facebook Messenger. Easy!


The world’s largest agent reseller network

Rezdy offers the largest reseller network in the industry, connecting tour and activity operators with over 18,000 agents across the globe. These range from the big-name OTAs like RedBalloon, Expedia, TripAdvisor, GetYourGuide, Klook and Viator, through to those local and regional agents we mentioned before. That means that whenever and wherever you offer your experiences, you’ll have the chance to get more eyes on your real-time booking calendar and more fingers clicking your Book Now button.


In summary

If you’re looking for a booking engine platform that gives you freedom, flexibility and functionality, then Rezdy is your choice. But don’t take our word for it – you can try it out for yourself for three weeks with no obligation. Our free 21-day trial gives you full access to Rezdy’s features and you can start taking bookings immediately. This also includes access to our quality support team and in-app guides to help iron out any questions you might have about the platform and its potential for your business.

Rezdy Online Booking Software

Get started today

Rezdy works with any website to make booking form integration easy, including WordPress, Squarespace and more.

Start my free 21-day trial 21-day trial. No credit card needed.
Rezdy Online Booking Software

Give my business a boost

Expand your digital marketing and access a Customer Success Specialist dedicated to helping your business grow every month.

Contact Sales