Rezdy vs. Checkfront
Booking Software Comparison

Choosing the right booking software is key to your business’s online success so it’s important to know how different ones shape up and which one is the best fit for you.

Rated 4.6/5 based on Capterra reviews

See Where Rezdy Shines

Rezdy and Checkfront both offer online booking management, but they can offer quite different features and functionality. Here are several ways in which Rezdy is the more empowering option for tour and activity operators: including price, flexibility and support.

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Rezdy is focused on one thing: you.

Rezdy is focused on one thing: you.

Checkfront accommodates tour bookings, but it also handles accommodation, events, rentals and other schedule-based services. You might think this gives you more flexibility, but it also means a one-size-fits-all solution that as two reviewers put it, ‘isn’t perfect for any one type of business’ and has a “labyrinth of configuration options” to get lost in. Rezdy, on the other hand, is tailor made for tour and activity operators. Our sole focus is on you, and our software reflects this with industry relevant features and functionality.

Run your tours and activities without limits.

Run your tours and activities without limits.

Checkfront has a lot of limits. It limits users to 2, 5 or 10 staff accounts, depending on your plan. It limits the number of bookings per year in each tier, limits the resellers you can connect with, and limits integration with third party services like MailChimp and Xero. Checkfront also limits phone support to its highest-paying operators. At Rezdy we won’t hold you back like this! You’ll have unlimited products, unlimited bookings, unlimited resellers, unlimited integration and unlimited support.

And another thing on pricing…

And another thing on pricing…

Both platforms have similar monthly prices, yet Rezdy gives you the freedom to make as many bookings as possible in each plan. Checkfront also offers a new Flex plan where you don’t pay a monthly fee, but with this option your customers would have to pay a 5% booking fee as standard. This rate is really only good for low value bookings before it starts to turn customers away. Rezdy’s pricing is structured to help you actively grow your bookings and your average order value.

Payments should be automatic and easy.

Payments should be automatic and easy.

We know flexibility is important when it comes to choosing and using your preferred payment gateways. While both booking engines allow you to personalise these, Rezdy offers a particularly seamless integration with multiple payment gateways including Square, and our Rezdy Payment Gateway powered by Stripe provides extremely competitive rates.

Clear, comprehensive reports.

Clear, comprehensive reports.

According to Capterra, Checkfront users are feeling dissatisfied with their lack of reporting functionality. Final reports can be out if payments haven’t automatically registered, and users are asking for more operational targeted reports for day-to-day management. Rezdy has an easy to use and configurable central dashboard for all of those handy figures, and you can adjust the timing and information included in reports to suit your needs.

Stay in control on the go.

Stay in control on the go.

Great news – Checkfront and Rezdy both have mobile apps for iOS and Android, but Checkfront users have been reporting issues with the usability of their app. The main problem seems to be that operators have to switch over to the web version of Checkfront to make a last-minute booking in person. The Rezdy apps lets you make a new booking and take payment on your app as well as scan QR codes, check participants in and access important information like dietary requirements.

A new website at no extra cost.

A new website at no extra cost.

If you have an existing website then you’ll probably be looking to add a booking engine to it using a widget; functionality that both Rezdy and Checkfront offer. If you don’t have a website for your tours or activities yet then you can build one with both platforms – however, Checkfront charges an extra $25 per month to do so. With Rezdy a new website is included in your plan (no extra cost!) and takes just one click to set up, already beautifully optimised for mobile and search engine optimisation.

Happy customers, happy operators.

Rezdy is designed to be intuitive and easy to use for both you and your customers so you can grow your business the way you want to. Our platform is intuitive from the get-go. It takes just seven steps to start taking bookings (we send you daily emails to guide you through each step), 30 minutes to add the booking engine to your website or just one click to set up your own website from scratch. Because 85% of people book their travel activities on mobile, our widgets and websites are already optimised for mobile use. We also offer promotional functions that many competitors don’t, allowing you to boost your revenue through similar tours and added extras like photos, merchandise or catering options. Want to try it for yourself? Head over to claim your free 21-day trial.


Extra functionality across the board.

If you’re comparing to Rezdy to all of the online booking management systems on the market, then it’s worth considering the features that should be included as standard, but often aren’t. For example, we offer customer relationship management that’s easy to import and export to, to support your outstanding customer service. We offer flexible price management including seasonal pricing, gift cards and the ability to charge taxes and third party fees. Plus, Rezdy supports flexible payment management so you can take customer bookings through multiple payments or deposits.


Support that suits your style.

One of our key differentiators is our focus on support. A booking engine is only as good as the people behind it, and with Rezdy you have both extensive documentation plus phone, email and chat support. Our Help & Training Hub provides guidance on all the essential processes you need to cover to get the most out of the platform. We also have a selection with free tools that include checklists and guides for Google, Facebook, TripAdvisor and more essential resources for new or growing tour and activity operators.. With offices in Sydney, Raleigh and Las Vegas, we’re readily available via phone, email, Facebook Messenger and Rezdy chatbot to assist you with any questions.


In summary

So there you have it – a Rezdy and Checkfront comparison outlining the key differences between the two platforms. Our team is happy to help with any questions you might have. Our tip? Try a free 21-day trial of Rezdy’s booking engine (no credit card required) and test out all of its features for yourself over the next three weeks.

Rezdy Online Booking Software

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