In order to protect your business as well as your customers, you need to create a waiver for your tour and activity company. This legal document provides your customers with information about the risks associated with any tour that you offer, and protects you from being held liable in the event of an unexpected circumstance. When a customer books your tours, you need to provide them with a copy of the waiver and require them to sign it before they participate.

What Do You Need to Know About Waivers?

You should work with a legal professional in order to create a waiver for your business. Legal counsel will work with you in order to determine the specific language that needs to be present in your waiver in regards to the types of tours and activities that you offer. A legal professional will give you the guidance you need, and will help you feel confident in the waiver that you provide to your customers. Most importantly, when you hire a professional to help you complete your waiver, you will end the process with a valid document that is clear and enforceable.

For most tour and activity companies, a Third Party Disclaimer is recommended. A Third Party Disclaimer provides the customer with additional information about the activities, such as the fact that your company is simply providing travelers with a certain set of services. This disclaimer reminds the customer that your tour and activity company is not responsible for any theft of or damage to personal property, or personal injury that may occur while on the tour. This is the type of disclaimer that you will find on most waivers from other tour and activity companies.

Trade organizations can be used as a valuable resource when writing a waiver for your tour company. Trade organizations aim to provide tour and activity operators with the resources they need to run their business efficiently. If you are looking for samples of waivers that can be used for your business, you can start by contacting industry trade organizations. In many cases, they have standard waivers available that you can use for your business or that you can use for inspiration for the waiver you are drafting.

Waivers are not just a necessity for extreme tours or adventure activities — they are essential to any tour and activity company that invites customers to participate and enjoy their products. In order to make sure that you have a solid waiver that will protect your business completely, you should hire a professional to write the language.

Note that Rezdy, an online booking system for tour and activity providers, makes it easy for you to distribute and collect these waivers, waivers can be pre-populated with the information you already received in the booking process. Pre-filled waivers can be instantly sent in an automatic e-mail to your customers after they book with you online.





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Simon Lenoir, Founder and CEO of Rezdy Online Booking Software
About Simon Lenoir

Simon has over 15 years’ experience as an IT professional. He also has extensive experience in the travel industry from being an around-the-world traveller and managing a dive centre in Southeast Asia for over 3 years. Simon is now dedicated to providing the best online booking solution for tours and activities operators; he is the brains behind Rezdy.Outside office hours Simon is a true activity addict – mountain biking, sailing, swimming, beach volleyball – just to name a few. But most of all he loves diving in Australian waters.

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Waivers: What You Need to Know Before You Find Yourself Legally Protected

In order to protect your business as well as your customers, you need to create a waiver for your tour and activity company. This legal document provides your customers with information about the risks associated with any tour that you offer, and protects you from being held liable in the event of an unexpected circumstance. When a customer books your tours, you need to provide them with a copy of the waiver and require them to sign it before they participate.

What Do You Need to Know About Waivers?

You should work with a legal professional in order to create a waiver for your business. Legal counsel will work with you in order to determine the specific language that needs to be present in your waiver in regards to the types of tours and activities that you offer. A legal professional will give you the guidance you need, and will help you feel confident in the waiver that you provide to your customers. Most importantly, when you hire a professional to help you complete your waiver, you will end the process with a valid document that is clear and enforceable.

For most tour and activity companies, a Third Party Disclaimer is recommended. A Third Party Disclaimer provides the customer with additional information about the activities, such as the fact that your company is simply providing travelers with a certain set of services. This disclaimer reminds the customer that your tour and activity company is not responsible for any theft of or damage to personal property, or personal injury that may occur while on the tour. This is the type of disclaimer that you will find on most waivers from other tour and activity companies.

Trade organizations can be used as a valuable resource when writing a waiver for your tour company. Trade organizations aim to provide tour and activity operators with the resources they need to run their business efficiently. If you are looking for samples of waivers that can be used for your business, you can start by contacting industry trade organizations. In many cases, they have standard waivers available that you can use for your business or that you can use for inspiration for the waiver you are drafting.

Waivers are not just a necessity for extreme tours or adventure activities — they are essential to any tour and activity company that invites customers to participate and enjoy their products. In order to make sure that you have a solid waiver that will protect your business completely, you should hire a professional to write the language.

Note that Rezdy, an online booking system for tour and activity providers, makes it easy for you to distribute and collect these waivers, waivers can be pre-populated with the information you already received in the booking process. Pre-filled waivers can be instantly sent in an automatic e-mail to your customers after they book with you online.





online booking guide