Your tour manifest is the key to being totally organised and ready to run your tour or activity! Are you using it to its full potential?
Here are 3 essential Rezdy tour manifest hacks to get everyone in your team on the same page.
Sometimes, you need more than just their basic information. You may have different requirements of what’s necessary depending on your business. For example, if you’re including food in your tour, you may want to ask if they have any special dietary requirements.
So ask your customers any question at the time of booking, and display it on your manifest for easy reference!
In Rezdy, any field – including questions you ask your customers at the time of booking – can be shown on your manifest.
Add or remove information based on your preference and need, by updating the Booking Info of the Product.
You have several options for setting up your Custom Fields:
You can also choose to make your questions mandatory or optional, asked once per booking or for each participant.
We strongly recommend not asking too many questions in your Booking Form as customers tend to like a quick check-out process; especially if their booking on a mobile device.
Once you’re done, simply check “show on manifest” for all fields you’d like to be able to see on your manifest.
With a Rezdy manifest, your tour guide can easily check in your customers as they arrive. The date and time of the check in will be recorded in the customer’s order.
You can also use this feature to reduce no-shows on the day of your tour.
You can even filter by customers who checked in when you view your sales report. This means you can calculate your average no-show rate per product so you can see which ones need the most improvement.
You can empower staff with all the information they need on hand.
Tailor your manifest to each staff member.
Here are some examples:
You can easily print out your manifest directly from Rezdy’s interface.