Being a tour operator means that you have to be a jack of all trades — and this is particularly true if you are a solo tour operator. In this position, you are required to not only guide the tours and interact with the visitors, but you also have to be a business administrator, front desk manager, marketing expert and customer service representative. At times, it can be overwhelming, so it’s important that you have these 2 things for your business:
You can integrate an online booking system with your current website, and completely automate the booking process. Through the booking system, you are able to write tour descriptions and provide product information. This can be embedded onto your website, and your customers can book directly on the page. You don’t have to wait around to receive phone calls or schedule reservations. The online booking system takes care of this for you, while also instantly updating your live availability. You won’t overbook your tours or mismanage your resources when you have implemented an online booking system designed for tour and activity providers.
Agents are incredibly important to your tour and activity company, especially when you are running a solo operation. You’ll need agents in order to sell your products for you, that way you don’t have to spend as much time collecting customers. Rather, you can focus on improving the products that you offer your visitors. By selecting an automated online booking system that offers a Channel Manager, you can display your live availability to interested agents across the globe. These agents can book your tours directly online, eliminating the need to make a phone call in order to complete the reservation process. This saves you time and prevents you from spending hours upon hours each day locked up in the office trying to schedule bookings from various channels and agents. When you develop and implement an effective distribution strategy, you will continuously increase the number of agents who resell your tours and activities. You will spend more time enjoying full tours and less time dealing with administrative tasks in the office.
The more that you automate your tour and activity business, the more tours you can provide and the higher income you can earn. Rezdy is the premier online booking system for tour and activity providers. This cloud-based system offers the features that you need in order to operate your business wherever you are. You can check your manifest for the next day while your current tour is taking a break for lunch. You can respond to e-mails and check your last minute bookings from home, rather than at the office. In addition, Rezdy gives you access to an innovative Channel Manager that helps you discover additional agents who are interested in selling your products.