Queenstown, 30 May 2019, Rezdy Pty Ltd. The world’s leading independent booking and distribution platform for tour and attraction operators joined Queenstown based adventure industry digital waiver tool, Wherewolf yesterday, at an inaugural event to discuss new developments in their shared partnership to local tourism partners.
The event coined “Queenstown Happy Hour”, was an opportunity to gain face time with tourism partners on new developments from Wherewolf within the SaaS space. The aim was to further enhance and enable the activity sector to both save time on admin, and streamline customer service.
Speakers included Wherewolf’s Ben Calder – CEO, Queenstown Lake District Council’s Peter Harris – Economic Development Manager, and Rezdy’s Lisa Roberston – Senior Inside Representative.
Ben Calder said: “ When we launched Wherewolf in Queenstown, March 2013, we were delighted by the enormous appetite from the local market. Many Queenstown activities were early adopters, and clearly saw our tool essential to digitising their operation and making their lives easier.”
“With many local operators connected with us for up to 6 years now, we decided it was time to raise a glass and celebrate the journey. The “Queenstown Happy Hour” event is a time to share what new developments, features and partnerships are in place to make running a tourism business easier and more profitable. Rezdy is our longest industry partner and with the recently upgraded integration we are excited to expose the future possibilities of the tourism-tech ecosystem.”
Speaking of recently enhanced integration with Wherewolf, Rezdy’s Head of Product, Simon Mainwaring said: “Rezdy and Wherewolf have a shared history of working together to provide tour and activity operators with the best in class solution for managing bookings and activity waivers.”
“Our team understands the day-to-day challenges of coordinating guests and ensuring essential paperwork such as activity waivers are completed, and we are committed to helping operators to streamline their back office activity.“
“With Rezdy’s new streamlined Wherewolf integration, we have removed the need for technical know-how for operators to set up and link their Rezdy and Wherewolf accounts. This change enables operators to quickly realise the benefit of automating the distribution of pre-arrival waivers directly at the time of booking, helping them to free up time, and focus more on their guests experience.”
The event was hosted at Wherewolf’s Head Quarters, 24 Camp Street Queenstown from 5:30pm, and attracted around 80 people from the industry including activity operators and government officials.
Wherewolf creates digital waivers for the adventure tourism industry. Our focus is the streamlined customer arrival experience, the operational use of the info collected and becoming the analytics and marketing tool to help operators grow.