Resource Management for Tour Operators

4 Apr 2016     |    Taz Bareham

Resource management is a form of art for tour and activity providers. The logistics required can become quite complex, especially on tours and activities where extra equipment is being rented or different vehicles are being used for various portions of the experience. A tour and activity provider must consider the following scenarios on a daily, or even hourly, basis:

  • Do I have enough seats on the vehicle for the number of people who have booked the tour? Are there safety limits that I must be considering prior to filling this tour to capacity?
  • I have offered GoPro cameras as part of the experience, but my tour is booked full. Do I have enough of these cameras for every person who has paid for a ticket? Does every piece of equipment work properly?
  • My tour involves shared resources. On the first portion of the tour, my visitors will be enjoying a bus ride to a quiet island, where they will take a bike ride once they arrive. Are there enough bikes available on the island for every rider? Do we have enough of each bike style to accommodate my group of customers?

To put it bluntly, resource management is stressful.

The solution

Rezdy’s online booking system to be created solely for tour and activity providers. One of Rezdy’s most popular features is its resource management system. You simply provide Rezdy with the information about your available resources, and it will allocate them accordingly as you book your tours. In addition, Rezdy offers real-time booking on a variety of different channels, so your manifest is always updated with the latest information, regardless of when or how the customer booked their tour. You don’t have to worry that you will take a reservation over the phone, only to find out three more spots have been booked online and you have oversold your tour. By combining excellent resource management software with live availability, you will be able to run a seamless tour company that your customers will love.

How Do I Get Started?

It’s easy to implement Rezdy with your current website and to make it your preferred booking system. In fact, you don’t even have to make an investment before you decide if it’s the right program for your business. You can begin your free trial of Rezdy today, and see how it works for yourself. We’re sure that you’re going to love it, as it allows you to get back to having fun on your tours rather than being stuck in the office. Find out more information today!