Firstly you can easily see from the Orders page, any Order that has been refunded and the amounts.
Within an actual Order you can click the balance for more details, and depending on payments taken and/refunded, the follow colour statuses will be applied:
Grey: Fully paid and fully refunded
Green: Fully paid and partially refunded
Orange: Partially paid and refunded, and most other scenarios
New Email Templates
We’ve added a new Order Cancellation email template, instead of sending out the generic Order Details email, you can have a predefined set of helpful information to be emailed out to get Customers to book again with you! We’ve also added a new Gift Card email template
Order Cancellation: This can be found by going to Settings > Emails > Email Templates > Order Cancellation
Gift Card Template: We’ve added a newly designed Gift Card template, this particular template has been designed to be more printer and email friendly. This can be found by going to Settings > Emails > Email Templates > Gift Card
Disable Customer Email Notifications
If you want to use a 3rd party system, like Mailchimp, to manage all of your automated Customer email notifications, you can now switch off the following automated emails from being sent by the Rezdy system
- Online Booking Confirmation
- Payment Receipt
- Gift Card
Simply jump into the Template and un-tick this box
We’d love to hear what you think and how it can be improved to better suit your business needs.
Please continue to help us improve upon our awesome system by dropping in your suggestions and ideas to our Feature Request forums.
