Product Updates in May 2014 [Feature Round-Up]

This May, we’ve got some major additions to the features in Rezdy – automated SMS,  email delivery tracking, and customised email updates. Here are all the juicy details.

1. Custom Emails for Gift Cards

We’ve added an option to send custom emails for gift cards in the Advanced Emails app.

gift_card

You can style the email to your liking, preview it with an Order, and even send a test email to yourself.

Click here for the full tutorial.

2. Email Delivery Tracking & Email Logs

Now you can see when your customers have opened the email you sent them. When you create an order, click the “Email” button, then select “Send Now”.

step_1-1

The path the email should go is Delivered > Opened > Clicked.

clicked

If you receive the error “Dropped” or “Bounced”, you can see the reason by hovering over the bar.

Click here for the full tutorial.

Send & receive automated SMS’

Set up our SMS app to:

  • Receive a notification when you get a new booking
  • Send a confirmation to your customers when they make a booking
  • Send a reminder SMS to your customers
  • Send a follow-up SMS to your customers

After you install this app, you can configure SMS’ that will get sent per product, by editing your products and going to the Messages tab.

Cost: 

We have structured it so that you only pay a low flat fee for what you use, no matter what plan you are on. Please note SMS fees will be added to your monthly subscription charge.

  • 0.09$ per SMS sent to United States & Canada
  • 0.19$ per SMS to Australia and New Zealand
  • 0.29$ per SMS to other countries

Click here to install the SMS app.

Thank you all for your wonderful suggestions! They are what inform our feature developments, making all of this possible.

What’s next?

This May, we’ve got some major additions to the features in Rezdy – automated SMS,  email delivery tracking, and customised email updates. Here are all the juicy details.

1. Custom Emails for Gift Cards

We’ve added an option to send custom emails for gift cards in the Advanced Emails app.

gift_card

You can style the email to your liking, preview it with an Order, and even send a test email to yourself.

Click here for the full tutorial.

2. Email Delivery Tracking & Email Logs

Now you can see when your customers have opened the email you sent them. When you create an order, click the “Email” button, then select “Send Now”.

step_1-1

The path the email should go is Delivered > Opened > Clicked.

clicked

If you receive the error “Dropped” or “Bounced”, you can see the reason by hovering over the bar.

Click here for the full tutorial.

Send & receive automated SMS’

Set up our SMS app to:

  • Receive a notification when you get a new booking
  • Send a confirmation to your customers when they make a booking
  • Send a reminder SMS to your customers
  • Send a follow-up SMS to your customers

After you install this app, you can configure SMS’ that will get sent per product, by editing your products and going to the Messages tab.

Cost: 

We have structured it so that you only pay a low flat fee for what you use, no matter what plan you are on. Please note SMS fees will be added to your monthly subscription charge.

  • 0.09$ per SMS sent to United States & Canada
  • 0.19$ per SMS to Australia and New Zealand
  • 0.29$ per SMS to other countries

Click here to install the SMS app.

Thank you all for your wonderful suggestions! They are what inform our feature developments, making all of this possible.

What’s next?

Topics

Join over 30,000 tour and activity professionals on Rezdy

Simon Lenoir, Founder and CEO of Rezdy Online Booking Software
About Simon Lenoir

Simon has over 15 years’ experience as an IT professional. He also has extensive experience in the travel industry from being an around-the-world traveller and managing a dive centre in Southeast Asia for over 3 years. Simon is now dedicated to providing the best online booking solution for tours and activities operators; he is the brains behind Rezdy.Outside office hours Simon is a true activity addict – mountain biking, sailing, swimming, beach volleyball – just to name a few. But most of all he loves diving in Australian waters.

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