To make the best use of your human resources, you need to reduce their time spent on manual tasks that could easily be automated. Process automation can effectively multiply your staff members – one person can do several people’s worth of work if a lot of it is automated.
Here are some areas of operation that Rezdy can help you to automate easily:
If you have a Facebook and Twitter page, you’re probably posting a lot of updates to stay relevant on your followers’ news feeds.
However, it’s not a great use of staff time to be running to all your social profiles every few hours to post a simple update (especially if it’s the same update being posted to multiple profiles).
While some posts can’t be automated (for example, uploading pictures after a tour, or responding to comments), process automation with regard to your promotional posts is easy – you can write a lot of the posts when you have time and then schedule them to be posted automatically.
This free tool lets you schedule updates for up to 5 social profiles (anything beyond that and you have to start paying).
These email communications are a must for every tour operator.
But having staff do it manually can become very cumbersome, because they have to keep track of when each customer booked and remind themselves when to send the email out.
Process automation makes sense here, because it strengthens your customer’s confidence in your booking system and also ensures that you never forget or miss out a single customer.
With our easy to use email apps, you can customise the reminder and follow-up emails for each of your products.
To get more out of your follow-up emails, use them as an opportunity to:
Odds are, as a modern business, you’re using more than one online service to help your business out. Some examples:
The hard part is integration. When someone books online, you have to export a CSV, duplicate it against your existing email database, and then upload it into your email marketing software. Administrative time-sucks like these can and should be eliminated. Process automation makes sense here because this type of administrative work is so time-consuming and yet so easy to automate. You started a business to run activities, not to do paperwork.
If you are a Premium customer, you have access to both Rezdy’s Zapier integration app and Rezdy’s Webhooks app.
Zapier automates tasks between Rezdy and over 250 online services, including Mailchimp, Xero and Twilio.
With this integration, you can:
You can check out the full list of apps that Zapier supports here: https://zapier.com/zapbook/.