There are several basics you need to cover to make sure you keep your site sticky. By sticky, we mean that visitors will stay on your site for a longer period of time – hopefully, long enough to make a booking. According to research from HotelMarketing (compiled by gathering feedback from nearly 8,000 online travel buyers), errors in pricing, user experience and product were directly contributing to lost sales.

Here are 3 things you can do to make your tour or activity website stick, using good examples from Australian hot air balloon operators:

#1 Display Pricing In A Simple Way

When potential hot air ballooners land on this site, they’re in the middle of their search for the best hot air ballooning experience for as cheap as possible, or at least reasonably within their budget. Hot Air do a great job of presenting their pricing options in the most simple way possible.

hot air ballooning australia

They give site visitors the information they need, answering how much it costs, why it costs so much, and what it involves, reinforcing the message that people will get the best value for their money.

#2 Describe Your Product Well

Information on products, like text, photos, videos and reviews, is crucial in the buying process. To succeed, you need to make sure that you display it in a clear, easy-to-read way, like Ballon-A-Loft does here:

product description balloonaloft

Also, they make their additional charges clear by placing them in a separate tab, and effecively break up blocks of text with white space and eye-catching imagery.

#3 Make it Easy to Navigate on your website

People need to be able to navigate your site with ease. Don’t confuse them by bombarding them with too many things to do and look at. Arrange every piece of content on your site as simply as you can so they know exactly what their options are:

balloonaloft header

The person searching is not left wondering what to do next because it’s simply drawn out for them. Make sure the same applies to your side menus:

side menu

Not only are their web pages displayed in a user-friendly way, they also provide local information like accommodation, places to eat, and activities in the area. This would be of interest to travellers, causing them to stick to the site for longer. They’re also labelled in a way that you know exactly what you’ll find on the page (eg. “what to expect” and “where we fly”). Forget fancy language, because simplicity is key for first-time site visitors.

In conclusion, make sure your site is:

  • as interactive as possible, eg. by using video and social sharing buttons.
  • as attention-grabbing as possible, eg. by using stunning imagery that evokes emotion.
  • as simple as possible – eg. with a clear and clean design, especially with regard to navigation!

To learn more about growing your tour or activity business using your website, please download our complimentary eBook:




Tour Operator eBook




What tactics do you do to make your site sticky? Let us know in the comment section below.

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Simon Lenoir, Founder and CEO of Rezdy Online Booking Software
About Simon Lenoir

Simon has over 15 years’ experience as an IT professional. He also has extensive experience in the travel industry from being an around-the-world traveller and managing a dive centre in Southeast Asia for over 3 years. Simon is now dedicated to providing the best online booking solution for tours and activities operators; he is the brains behind Rezdy.Outside office hours Simon is a true activity addict – mountain biking, sailing, swimming, beach volleyball – just to name a few. But most of all he loves diving in Australian waters.

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How To Make Your Tour or Activity Website ‘Sticky’

,

There are several basics you need to cover to make sure you keep your site sticky. By sticky, we mean that visitors will stay on your site for a longer period of time – hopefully, long enough to make a booking. According to research from HotelMarketing (compiled by gathering feedback from nearly 8,000 online travel buyers), errors in pricing, user experience and product were directly contributing to lost sales.

Here are 3 things you can do to make your tour or activity website stick, using good examples from Australian hot air balloon operators:

#1 Display Pricing In A Simple Way

When potential hot air ballooners land on this site, they’re in the middle of their search for the best hot air ballooning experience for as cheap as possible, or at least reasonably within their budget. Hot Air do a great job of presenting their pricing options in the most simple way possible.

hot air ballooning australia

They give site visitors the information they need, answering how much it costs, why it costs so much, and what it involves, reinforcing the message that people will get the best value for their money.

#2 Describe Your Product Well

Information on products, like text, photos, videos and reviews, is crucial in the buying process. To succeed, you need to make sure that you display it in a clear, easy-to-read way, like Ballon-A-Loft does here:

product description balloonaloft

Also, they make their additional charges clear by placing them in a separate tab, and effecively break up blocks of text with white space and eye-catching imagery.

#3 Make it Easy to Navigate on your website

People need to be able to navigate your site with ease. Don’t confuse them by bombarding them with too many things to do and look at. Arrange every piece of content on your site as simply as you can so they know exactly what their options are:

balloonaloft header

The person searching is not left wondering what to do next because it’s simply drawn out for them. Make sure the same applies to your side menus:

side menu

Not only are their web pages displayed in a user-friendly way, they also provide local information like accommodation, places to eat, and activities in the area. This would be of interest to travellers, causing them to stick to the site for longer. They’re also labelled in a way that you know exactly what you’ll find on the page (eg. “what to expect” and “where we fly”). Forget fancy language, because simplicity is key for first-time site visitors.

In conclusion, make sure your site is:

To learn more about growing your tour or activity business using your website, please download our complimentary eBook:




Tour Operator eBook




What tactics do you do to make your site sticky? Let us know in the comment section below.