In this day and age, over 50% of today’s travellers are choosing to book online instead of over the phone. It’s officially impossible to ignore the need for online booking software.

But tour operators are swamped with a multitude of options. With so many choices, how do you find one that perfectly meets the needs of your tour or activity business?

Here are 3 steps to finding your perfect booking software match.


 

Step 1: Know the costs involved

 

Paid vs. Free

Free software:

  • Has limited functionality.
  • Is often very basic.
  • Does not allow for the best user experience for staff or customers.

Paid software:

  • Has more flexible features.
  • Offer customer support.
  • Is more convenient for you and your customers.

Paid software is designed to save you more time and make you more money.

Cost factors to consider

  • Setup & training.
  • Licensing fee (fixed fee or commission-based).
  • Support.
  • Licence per user.

 

Fixed Fee vs. Commission-Based Pricing

Fixed fee:

  • Often a low monthly rate.
  • Predictable pricing.
  • Helps you scale as you grow.
  • Rate is not dependent on the bookings you make.

Commission-based:

  • You only pay when you get a booking.
  • Costs more as your business grows.
  • Cost can change each month.
  • Better for businesses who are just starting out.

 

Step 2: Decide which features you want

 

Basic requirements:

  • Web-based (in the ‘cloud’).
  • Real-time booking.
  • Payment options (PayPal, credit card, bank transfer, deferred payment processing, cash).
  • Visual calendar.
  • Currency and language settings.

 

Complex requirements:

 

Step 3: Assess the software vendor

 

Option 1: Custom built software

Pros:

  • Designed to your exact needs.
  • 100% in your control.
  • You can create custom features.

Cons:

  • Very expensive (tens of thousands of dollars).
  • Your job to maintain it.
  • No 24/7 support when things go wrong.

 

Option 2: Ready-made online booking software

Pros:

  • Quick to set up and get going.
  • MUCH more affordable.
  • Dedicated to system maintenance and customer support.

Cons:

 

Take your time

It’s a big decision, because it is so central to the running of your business.

Do your research by

  • Taking free trials.
  • Evaluating each system.
  • Talking to their customers (ones that run businesses like yours).

It would be worthwhile to get a live demonstration of the software and getting all your staff (ie. the ones who will ultimately use it on a day-to-day basis) to sit in and give their input.

To include Rezdy in your research, sign up for a free trial:

You can also download the complete guide to choosing booking software by clicking here.

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Join over 30,000 tour and activity professionals on Rezdy

Simon Lenoir, Founder and CEO of Rezdy Online Booking Software
About Simon Lenoir

Simon has over 15 years’ experience as an IT professional. He also has extensive experience in the travel industry from being an around-the-world traveller and managing a dive centre in Southeast Asia for over 3 years. Simon is now dedicated to providing the best online booking solution for tours and activities operators; he is the brains behind Rezdy.Outside office hours Simon is a true activity addict – mountain biking, sailing, swimming, beach volleyball – just to name a few. But most of all he loves diving in Australian waters.

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How to Choose an Online Booking Software for Tours & Activities [Slides]

, ,

In this day and age, over 50% of today’s travellers are choosing to book online instead of over the phone. It’s officially impossible to ignore the need for online booking software.

But tour operators are swamped with a multitude of options. With so many choices, how do you find one that perfectly meets the needs of your tour or activity business?

Here are 3 steps to finding your perfect booking software match.


 

Step 1: Know the costs involved

 

Paid vs. Free

Free software:

Paid software:

Paid software is designed to save you more time and make you more money.

Cost factors to consider

 

Fixed Fee vs. Commission-Based Pricing

Fixed fee:

Commission-based:

 

Step 2: Decide which features you want

 

Basic requirements:

 

Complex requirements:

 

Step 3: Assess the software vendor

 

Option 1: Custom built software

Pros:

Cons:

 

Option 2: Ready-made online booking software

Pros:

Cons:

 

Take your time

It’s a big decision, because it is so central to the running of your business.

Do your research by

It would be worthwhile to get a live demonstration of the software and getting all your staff (ie. the ones who will ultimately use it on a day-to-day basis) to sit in and give their input.

To include Rezdy in your research, sign up for a free trial:

You can also download the complete guide to choosing booking software by clicking here.

Embed this presentation on your website

Copy and paste the code below

booking-software-guide-slides-ppt