As a tour guide, your number one asset is your personality. You have to be friendly and welcoming, informative and funny. You need to be able to interact with people of all ages, stages and backgrounds — and with people from all corners of the world. However, your personality can only take you so far.
Check out these gadgets in order to enhance your performance and reviews as a tour guide:
More than ever, travellers love to document their adventures. However, it can be difficult for them to get pictures of themselves enjoying their tours and activities with the people that they are travelling with. Instead of forcing your customers to rely on mobile phone selfies, consider investing in a nice DSLR camera or Polaroid camera in order to take a few shots of each of your guests. They will appreciate the extra effort and the fun souvenir.
Use your drone in order to mount a camera and get really unique footage of your customers enjoying their excursion. This is particularly worthwhile if you are an adventure tour company that specializes in mountain biking, kayaking or ziplining. The people on your tour have no other way of getting a bird’s eye view of their experience.
Your customers could easily become frustrated if they can’t hear you on the tour, especially if you are a city guide or a historical guide. A voice booster can be used in order to ensure that everyone in your group can hear what you have to say at all times.
Nearly everyone carries with them electronics that need to be charged, so having a power bank on hand is particularly helpful. It will ensure that you can charge all of the devices that you use on your tour — such as your camera, phone or tablet. In addition, you can offer it to your customers so that they can conveniently charge their items if they need to.
If you don’t have a smart phone or tablet for your business, the time is now to invest in one. With a mobile device on hand, you can run your business from the cloud, and you can access your most recent manifest at any time.
Of course, being a tour guide is only one aspect of your role as a tour and activity operator. While it’s one of the most important parts, you can’t forget about operating your business and managing your administrative tasks.
In order to streamline your office work and boost your bookings, consider trying an online booking system designed specifically for the tour and activity industry. Begin your free trial of Rezdy today.