#1 Gaining Exposure

#2 Earning Trust and Credibility

#3 Listening & Adapting To Customer Needs

TripAdvisor’s review section is a great way of listening to what your customers really think about your experience (as opposed to what they say when you’re standing in front of them). Take it as an opportunity to get honest feedback so you so you can adapt your business to satisfy their needs. Making them happy should be your number one concern – the rest will come naturally:

 

  • List your business on TripAdvisor and other user review for travel sites. Add as much information as you can, including photos, so people know what to expect.
  • Ask customers to review and rate your business on one of these sites.
  • Don’t abandon your profile but monitor reviews, and be sure to update essential information (like contact details).

If you would like to know more about how to grow your tour or activity business online, please download our free eBook:






Are you listed on any of the above sites? How do you handle negative reviews? Let us know in the comment section below.

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Join over 30,000 tour and activity professionals on Rezdy

Simon Lenoir, Founder and CEO of Rezdy Online Booking Software
About Simon Lenoir

Simon has over 15 years’ experience as an IT professional. He also has extensive experience in the travel industry from being an around-the-world traveller and managing a dive centre in Southeast Asia for over 3 years. Simon is now dedicated to providing the best online booking solution for tours and activities operators; he is the brains behind Rezdy.Outside office hours Simon is a true activity addict – mountain biking, sailing, swimming, beach volleyball – just to name a few. But most of all he loves diving in Australian waters.

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3 Reasons Why Your Tour Or Activity Business Should Be On TripAdvisor

,

#1 Gaining Exposure

#2 Earning Trust and Credibility

#3 Listening & Adapting To Customer Needs

TripAdvisor’s review section is a great way of listening to what your customers really think about your experience (as opposed to what they say when you’re standing in front of them). Take it as an opportunity to get honest feedback so you so you can adapt your business to satisfy their needs. Making them happy should be your number one concern – the rest will come naturally:

 

  • List your business on TripAdvisor and other user review for travel sites. Add as much information as you can, including photos, so people know what to expect.
  • Ask customers to review and rate your business on one of these sites.
  • Don’t abandon your profile but monitor reviews, and be sure to update essential information (like contact details).

If you would like to know more about how to grow your tour or activity business online, please download our free eBook:






Are you listed on any of the above sites? How do you handle negative reviews? Let us know in the comment section below.